Posted: 23rd November 2016
With every amazing event, there are countless hours and countless people behind the scenes whose preparation and experience are the reason that an event is a success. At 41 Portland Place, we pride ourselves on our fantastic team. From our event coordinators to our general manager to our waitstaff, we think our team is pretty great.
Today we decided to talk to the ultimate behind-the-scenes man, the one who sets up our events, organises our staff and ensures our client’s events run smoothly on the event day, Iban Ferrero.
1. What is your role at 41 Portland Place?
My role is Hospitality Supervisor, this year I was promoted from Head Waiter after several years at the venue.
2. How long have you been a part of the team at 41 Portland Place?
2 years and 3 months
3. What do you enjoy most about working at 41 Portland Place?
It is a small, cute and cosy venue, we can pay attention to every detail and focus on every customer.
4. What is your favourite event you have been a part of?
I really enjoy the wine tastings. We have recently been hosting more wine tastings and they are something a bit different that really work well in our Council Chamber & Reception Rooms.
5. What do you think is the most important part of running a successful event?
Clear timings and proper briefing with the staff. Timings ensure that the event can run to time, and the chef can ensure all catering options are prepared on time and served while hot. When staff are properly briefed, there are less surprises and staff can be prepared for any change.